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Tackling violence against retailer staff

retail-staff-violenceThe revised British Retail Consortium guidelines tackling violence against staff, aims to help retailers of all sizes improve staff protection and make it clear that abuse from customers should not be considered ‘part of the job.’ They demonstrate the extent of action being taken by retailers to keep staff safe, from safety-conscious design of the working environment to conflict management training and having effective procedures for when an incident occurs.

Crime Prevention Minister Norman Baker said: “Everyone has the right to feel safe at work and the National Retail Crime Steering Group, which I co-chair with the British Retail Consortium, considers violence against retailers to be a high priority.”

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Image source: www.ibtimes.co.uk

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